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Shipping & Returns

DELIVERY & PROCESSING

Most purchases are shipped to arrive within 5-7 business days upon receipt of your order. If you have any questions or concerns then please feel free to contact us at orders@ambacoco.com. All purchases are shipped through UPS. We are available to help you Monday through Friday from 9 am to 5:00 pm (EST).

Please note: Items ordered together may not arrive together. We ship to the US only at this time.

DELIVERY CHARGES (48 CONTIGUOUS US STATES)
Order Total $ Delivery Fee
$0.00 thru $199.99 Complimentary
$200+ Complimentary
INTERNATIONAL ORDERS

Unfortunately, we cannot ship to the US Territories, HAWAII or foreign countries at this time.

PO BOXES & APO BOXES

Sorry, but we do not ship to PO or APO Boxes at this time. All orders must be shipped to a physical address.

PRICING POLICY

All prices displayed with our catalogs and online are in US dollars and are subject to sales tax for residents of Connecticut, in accordance with state and local laws. Availability, prices and delivery fees are subject to change. Amba Coco has made every effort to ensure accurate information is presented in our catalog and on our website; omissions and errors are subject to correction.

Return/Exchange Policy

We would like you to be completely satisfied with your Amba Coco experience. If your purchase fails to meet your expectations for any reason, we will accept returns up to 30 days from the time of purchase. Returns are subject to the following conditions:

– Product must be in salable condition and with its original packaging.

– A refund will only be issued to its original method of payment, inclusive of all discounts. Shipping charges are nonrefundable.

– Items received as gifts that are accompanied by a Amba Coco receipt and/ or packing slip can be exchanged, to the value of the exchange inclusive of all discounts applied.

– Defective items will be replaced with same and/ or equivalent item(s) within one year of purchase provided defect is inherent to design. Original Amba Coco proof of purchase must be provided.

– Damaged product caused by improper usage and/ or product damaged accidentally or during use will not be returned or replaced. Please ensure that product care has been followed as explained in the Product Care section of our website. Returns will not be issued when product has been damaged as a result of not following our product care guidelines.

– If you are sending a product back, contact us at returns@ambacoco.com for a return instructions.

If there are any issues with your delivery then please email us at orders@ambacoco.com.

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